Returns & Exchanges

At SPARK PAWS, we want you and your dog to be 100% satisfied with your purchase. If the fit isn't perfect or you change your mind, we offer a hassle-free 30-day return and exchange policy on all unworn items.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label or a QR code to be used at a local drop-off point.

3

Pack Your Items

Place the items in their original packaging with tags attached, ensuring they are free of dog hair and signs of wear.

4

Get Refunded

After our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing